How to fix FTP connection errors?
Henry Blake
This guide only applies to Seohosting.io (Smart SEO Hosting) customers.
If you get an FTP connection error similar to “Connection attempt failed with ECONNREFUSED - Connection refused by server”, it is most likely because of the wrong FTP IP.
None of the SEO IPs of our offering comes with their own FTP servers. Besides additional security benefits, this is how our network is designed.
The FTP servers are only installed on your WHM server.
To fix the problem, simply replace the IP of the FTP server with the IP of the WHM server of your domain, and the connection should go through. In the background, the framework will copy your files to your SEO IPs and make them publicly available to the rest of the world.
If you want to know how our offering works, you can check the following article: