Troubleshooting

Solutions to common problems

How to create a phpinfo page?

A phpinfo page shows all the PHP settings and enabled PHP modules for your website/domain and may come in very handy in troubleshooting. Log into your cPanel. (this is your domain cPanel not your WHM...

Written by
Ella McMorran

How to fix FTP connection errors?

Warning This guide only applies to Seohosting.io (Smart SEO Hosting) customers. If you get an FTP connection error similar to “Connection attempt faile...

Written by
Henry Blake

I get "ERROR: Too many failed login attempts. Please try again" in wordpress login page.

This error comes from the WordPress limit_login plugin and indicates that you have had many invalid login attempts. To fix this problem, follow these steps:...

Written by
Ella McMorran

My website only shows a blank/white page. How can I fix it?

Both PHP errors and database errors can manifest as a white screen, a blank screen with no information, commonly known in the WordPress community as the WordPress White Screen of Death (WSOD). Before...

Written by
Amy Flakelar

How to enable debug mode under wordpress?

DEBUGGING WORDPRESS WordPress comes with several settings that you can use to help debug the main application, themes, your own custom code, and more. Generally, these settings are intended for use by...

Written by
Amy Flakelar

How to investigate and fix HTTP 500 error (internal server error)?

HTTP 500 errors or internal server errors often result from a problem within the .htaccess file or a missing PHP plugin. In this article, we will go through steps that need to be taken to fix these pr...

Written by
Julian Lister